Mid-office Software
for Business and Leisure Travel Agencies

Midoco-Images-Icon-Play-White

Basic

Business/Leisure

Orders included per month
100
Connected Partner Systems
  • Automated booking import
    from one GDS/CRS
  • Direct booking options for insurances
  • Direct booking options for Sunnycars, HolidayExtras, HolidayTaxis, Urlaubstransfers, …
Order Processing
  • Automated order creation
  • Detailed order history
  • Invoicing
  • Invoice splitting
  • Email delivery of documents and invoices
  • GDPR compliance
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CRM / Customer Management
  • Full customer history
  • Complaint management
  • Standard document storage (3 years)
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Payment
  • Cashbook
  • CC handling
    (Add-On m.CC Leisure/Business can be booked for a fee)
Accounting
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Transaction Fee Manager
  • Manual fees
  • Automatic fee management
Taskmanagement
  • Linking tasks to orders and customers
  • Personal task dashboard
  • Creation and structuring of task groups
Reporting
  • Revenue lists
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Support
  • Mon-Sun, 8 a.m. - 6 p.m.
Bookable Add-Ons
  • m.Doc
  • m.Sign
  • m.Rep
  • m.CC Leisure
  • m.CC Business
  • m.Fee
  • m.AdressCheck
  • Duplicate Check
  • Customer data import functionality

Professional - Business/Leisure

Orders included per month
250
Connected Partner Systems
  • Automated booking import
    from two GDS/CRS
  • Direct booking options for insurances
  • Direct booking options for Sunnycars, HolidayExtras, HolidayTaxis, Urlaubstransfers, …
Order Processing
  • Automated order creation
  • Detailed order history
  • Invoicing
  • Invoice splitting
  • Email delivery of documents and invoices
  • GDPR compliance
  • Order templates
  • Batch / bulk / collective invoicing
  • Voucher handling
  • Order Quality Management / Check
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CRM / Customer Management
  • Full customer history
  • Complaint management
  • Standard document storage (3 years)
  • Customisable customer attributes
  • Credit limits
  • Umbrella Faces connectivity
  • Campaign management light
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Payment
  • Cashbook
  • CC handling
    (Add-On m.CC Leisure/Business can be booked for a fee)
Accounting
  • Agency invoicing
  • Agent invoicing
  • Automatisierte Kontierung
  • Automated account assignment
  • Single margin posting
Transaction Fee Manager
  • Manual fees
  • Automatic fee management
Taskmanagement
  • Linking tasks to orders and customers
  • Personal task dashboard
  • Creation and structuring of task groups
Reporting
  • Revenue lists
  • Booking / customer / billing lists
  • Customisable MIS reports
  • Evaluations
Support
  • Mon-Sun, 8 a.m. - 10 p.m.
Bookable Add-Ons
  • m.Doc
  • m.Sign
  • m.Rep
  • m.CC Leisure
  • m.CC Business
  • m.Fee
  • m.AdressCheck
  • Duplicate Check
  • Customer data import functionality

Excellence

Business/Leisure

Orders included per month
Upon Request
Connected Partner Systems
  • Automated booking import
    from all available GDS/CRS
  • Direct booking options for insurances
  • Direct booking options for Sunnycars, HolidayExtras, HolidayTaxis, Urlaubstransfers, …
Order Processing
  • Automated order creation
  • Detailed order history
  • Invoicing
  • Invoice splitting
  • Email delivery of documents and invoices
  • GDPR compliance
  • Order templates
  • Batch / bulk / collective invoicing
  • Voucher handling
  • Order Quality Management / Check
  • Multilingual invoicing
  • Multi currency handling
  • Mandatory fields
CRM / Customer Management
  • Full customer history
  • Complaint management
  • Standard document storage (3 years)
  • Customisable customer attributes
  • Credit limits
  • Umbrella Faces connectivity
  • Campaign management light
  • Campaign management pro
Payment
  • Cashbook
  • CC handling
    (Add-On m.CC Leisure/Business can be booked for a fee)
Accounting
  • Agency invoicing
  • Agent invoicing
  • Automatisierte Kontierung
  • Automated account assignment
  • Single margin posting
Transaction Fee Manager
  • Manual fees
  • Automatic fee management
Taskmanagement
  • Linking tasks to orders and customers
  • Personal task dashboard
  • Creation and structuring of task groups
Reporting
  • Revenue lists
  • Booking / customer / billing lists
  • Customisable MIS reports
  • Evaluations
Support
  • Mon-Sun, 8 a.m. - 10 p.m.
Bookable Add-Ons
  • m.Doc
  • m.Sign
  • m.Rep
  • m.CC Leisure
  • m.CC Business
  • m.Fee
  • m.AdressCheck
  • Duplicate Check
  • Customer data import functionality

MIDOCO MID-OFFICE ARCHITECTURE

Fully integrable mid-office system for the travel industry. Tailor-made midoffice for your process landscape

CUSTOMER VOICES

MIDOCO solves various challenges of travel agencies with a comprehensive and customisable service portfolio

Proven in practice

These companies trust in MIDOCO.

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