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Technology behind Great Travel Service

Unlock the Potential of Innovation

We provide powerful tools that improve workflows across your travel organizations

MIDOCO Midoffice Presentation Optimizing Workflows in Travel Companies

 

Get NDC Ready

Uniformly process any booking from various booking sources including NDC and other preferred services

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Global Traveller Profile Synchronization

Quick-Win in terms of improving workflow efficiency in TMCs

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Independent Contractor Solutions

We have the framework for you to enable and manage your sales organization of independent contractors

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Reconciliation of cashflows across the organization

Automate reconciliation of product sales (ARC, credit card, bank statements), supplier and commission settlements

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Operating with Multiple Currencies

For Canadian TMCs - Pay and receive in multiple currencies including hedging related risks

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Monetize your Service 

Make Service Fees a part of your Revenue Management Strategy and apply a comprehensive ruleset to charge efficiently for your services.

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Operational Efficiency

Workflow automation is a solution to improve efficiency and to manage workforce challenges

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Correct Data

Reduce effort on validating mandatory Information for data import, data entry and bulk check on customized rulesets.

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Data Export and Delivery

Hand-off of Data in required format to Accounting Software and reporting tools

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Guided Implementation

A Team of highly experienced travel and project management experts will support your migration to Midoco

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MIDOCO | Workflow Automation

Technology that boosts your workflow efficiency

MIDOCO Midoffice Presentation Process Automation

Streamline workflows and free up more time for your service.

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Data Exchange
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Task Management
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Order Processing
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Analytics
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Payment
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MIDOCO | Interfaces

Grow with broader supply

MIDOCO Midoffice Presentation Interfaces

Data exchange with more than 70 third-party systems.

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Booking Systems
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Payment Systems
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Travel Management
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Risk Management
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MIDOCO | Order Management

NDC ready

MIDOCO Midoffice Presentation Order Processing

Documentation and Reconciliation.

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Travel Documents
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Task Management
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Service Fee Management
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CRM
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MIDOCO | Service Fees

Monetize your service

MIDOCO Midoffice Presentation Transaction Fees

Manage service fees centrally and grow revenue in your retail organizations.

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Different Fee Types
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Ticket & Tarif Types
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Pax & Segments
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EMDs
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MIDOCO | Task Management

Plan and organize collaboration

MIDOCO Midoffice Presentation Task Management

Outperform customer expectations managing workflows and collaboration

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Task Dashboard
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Delegation & Assignment
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Task Clusters
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Templates
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Alerts
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MIDOCO | Business Intelligence

Grow your business based on data

MIDOCO Midoffice Presentation Business Intelligence

Preparing data analytics - All data in one place.

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Data Warehouse
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Data Exchange
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Post-booking Data
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Bi-directional Data
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MIDOCO | CRM

Serve your customers

MIDOCO Midoffice Presentation CRM

Manage Customer Relationships based on integrated information.

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Customer History & Attributes
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Blacklists
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Duplicate Checks
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MIDOCO | Accounting

Accounting Hand-Off in no time

MIDOCO Midoffice Presentation Accounting

Automate bookkeeping and financial workflows.

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Cashbook Management
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Reconciliation (ARC/Supplier- and Commission Settlements)
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Bank Statements
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MIDOCO | Payment Provider

Count on secure processing

MIDOCO Midoffice Presentation Payment Provider

Offer secure and convenient payment solutions to your customers.

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PCI/DSS Certification
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Closing Reports
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Multiple Currencies
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Virtual Credit Card Handling
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MIDOCO Midoffice Features

ERP / Midoffice Software for Travel Companies

MIDOCO Travel Enterprise Software

High performance at scale

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14 B $

processed order value

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7 M

managed flight tickets

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25 K

daily active users

MIDOCO is a trusted partner

We operate proven high-performance solutions for

“MIDOCO is an extremely capable software function that will enable us to not only achieve the highest level of post-booking workflow automation available for both our business and our many clients currently but also will allow us to evolve further as new technology becomes available moving forward.”
Mark-Woolcock
Mark Woolcock
CFO, Easy Avenues
Connectivity

MIDOCO operates interfaces to all common booking sources, payment and accounting systems

We operate long lasting and high performing partnerships with

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Interfaces

Discover now

Interfaces
We are experienced Travel Professionals

Meet our Travel Technology Rockstars

UMBRELLA Team Steffen Faradi
Steffen Faradi
CEO
MIDOCO Team Jörg Hauschild
Jörg Hauschild
COO
MIDOCO Team Marcus Haarmann
Marcus Haarmann
CTO
MIDOCO Team Ingo Sesemann
Ingo Sesemann
CFO
More Travel Technology for Workflow Optimization in Travel Companies

What next?

Learn more about MIDOCO by downloading our case studies or requesting a demo

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MIDOCO Case Studies

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MIDOCO Case Studies
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MIDOCO Whitepaper

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MIDOCO Whitepaper

In the fast-paced world of travel agency management, staying ahead with efficient software solutions is paramount. From independent contractor management to streamlining post-booking workflows, cutting-edge technology plays a vital role in enhancing operational efficiency. Travel agencies grapple with managing independent contractors efficiently. Robust software solutions offer seamless integration for contractor management, ensuring smooth collaboration.

Supplier and ARC reconciliation are vital tasks for travel agencies. Advanced software automates this process, minimizing errors and maximizing revenue potential through accurate financial tracking. Centralizing service fee management within the finance department is made effortless with innovative technology. This centralized approach simplifies fee calculation, invoicing, and reporting, ensuring transparency and compliance.

Post-booking workflow optimization is essential for delivering exceptional customer service. Software solutions streamline processes, from itinerary management to invoicing, enhancing the overall customer experience. Integration of NDC IATA New Distribution Capability workflows empowers travel agencies to access diverse content efficiently, enabling better customer service and revenue optimization. Software facilitating traveler profile synchronization in Travel Management Companies (TMCs) ensures data consistency.

Workforce challenges in finding educated travel specialists are alleviated with software offering the automation of a wide range of manual tasks. In a dynamic industry where efficiency and accuracy are paramount, investing in cutting-edge software solutions is crucial for travel agencies to thrive.