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Midoffice and Backoffice Software for Travel Companies

Scale your travel business with flexible and customisable midoffice software

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7 mn

processed airline tickets p.a.

MIDOCO-Numbers-Income

11+ bn €

processed travel turnover p.a.

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25.000

daily active users

Travel Midoffice and backoffice/ERP software for
Business and Leisure Travel Agencies

MIDOCO Mid-office simplifies and automates processes in travel organisations

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Streamline workflows and free up more time for your service and sales

PROCESS AUTOMATION →

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Data exchange with more than 70 third-party systems from booking to accounting

INTERFACES →

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Process all components of an order uniformly

ORDER PROCESSING →

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Customise your service and increase monetisation

TRANSACTION FEES →

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Outperform customer expectations managing workflows

TASK MANAGEMENT →

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Preparing Data Analytics - All Data in one place

BUSINESS INTELLIGENCE →

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Manage Customer Relationships based on integrated information

CRM →

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Automate  bookkeeping and financial workflows

ACCOUNTING →

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Offer secure and convenient payment solutions to your customers

PAYMENT PROVIDER →

Connecting Systems to ERP travel software

Interfaces to more than 70 front- and backoffice systems amongst others:

amadeus
american-express
atriis
farelogix
ibiza-cockpit
paypal
radius
sabre
sage
travelogix
travelport
umbrella-faces
visa
ypsilon
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The MIDOCO Midoffice software covers so much within the TMC space. Their solutions allow for streamlining of processes and task management, all of which enables the TMC to be efficient as well as innovative. MIDOCO is a preferred supplier of the Focus Travel Partnership. It isn’t just their technology that allows the Focus TMC to stand out on the competitive playing field. It is their collaborative attitude to understanding and supporting this group of SME TMCs. A supplier I am thrilled to support and promote as they truly embrace the essence of Partnership.

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Abby Penston, CEO
Focus Travel Partnership

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The Implementation of MIDOCO Midoffice has gone extremely well. MIDOCO’s service and expertise has been amazing, and their ability to respond to our changing needs during the implementation process was very impressive. We are convinced that with MIDOCO Midoffice as our Midoffice Software and the MIDOCO Team as our partner, we will continue to deliver first-class service and state of the art technology to our clients.

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Noah Meyerson, Managing Director
TravelTrust

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MIDOCO Midoffice is an extremely capable software function that will enable us to not only achieve the highest level of post-booking process automation available for both our business and our many clients currently, but also will allow us to evolve further as new technology becomes available moving forward. The MIDOCO Team have been and continue to be an extremely knowledgeable and valuable resource in all aspects of travel and finance related processes within the UK and Global travel market.

MIDOCO-Quotes-EasyAvenues

Mark Woolcook , CFO
easy avenues Ltd.

Proven in practice

These companies trust in MIDOCO.

easy-avenues
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amex-gbt
travelogix
traveltrust

In the constantly evolving travel industry, the success of travel agencies, tour operators, and online travel agencies (OTAs) depends on their ability to efficiently manage complex processes. Implementing a powerful mid-office software within a comprehensive travel ERP (Enterprise Resource Planning) solution has become indispensable for these companies. Such travel midoffice software optimises post-booking workflows, order processing, and management of transaction fees, while simultaneously improving customer service and task management. A travel midoffice software like Midoco Midoffice, with over 80 interfaces to different systems in the workflow, enables the use of advanced booking systems by standardising and automating processes. This allows your travel agency employees to focus on providing exceptional experiences to their customers.

A robust travel midoffice ERP software plays a crucial role in the day-to-day operations of travel agencies and tour operators. The integrated midoffice software provides a central platform for managing various aspects of their business, such as customer relationship management, travel plan changes, and special requests. This level of organisation enables seamless collaboration between different departments and a more efficient overall operation. Additionally, the midoffice software's ability to handle accounting tasks, including invoicing and expense tracking, ensures financial accuracy and simplifies reporting. With the added benefit of data warehousing capabilities, companies can store and analyse large amounts of data to make informed decisions and drive growth. Centralised data management also helps you comply with GDPR regulations.

Excellent customer service is crucial in the highly competitive travel industry, and the adoption of a comprehensive midoffice software helps companies stay one step ahead of the game. Task management features optimise the handling of customer inquiries, complaints, and support requests, ensuring a timely and professional response. Additionally, travel companies can optimise post-booking workflows to minimise errors, reduce manual work, and increase overall customer satisfaction. By investing in a comprehensive travel midoffice ERP software that covers everything from booking systems to accounting, travel agencies and tour operators can achieve operational excellence and grow.