TRAVEL ORDER MANAGEMENT

Optimising workflows in travel companies

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Automated and manual travel order management for both customer, vendor and travel retailer

MIDOCO Mid-office can aggregate travel information from many different booking sources into a single trip, supporting travel agencies to efficiently manage all steps in their booking workflow.

MIDOCO Mid-office order management ...

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...is channel neutral, accepting many sources of booking messages

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...manages and automates travel documentation

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...stores a customer's order history

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...integrates with customer records in the MIDOCO CRM 

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...triggers financial workflows

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...integrates with the MIDOCO task management module

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...can store documents via the MIDOCO file storage capability

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...automatically calculates, assigns and invoices transaction fees

MIDOCO MIDOFFICE ARCHITECTURE

MIDOCO simplifies mid-office workflows of travel companies with a comprehensive and customisable set of tools.

CUSTOMER VOICES

Renowned travel companies have chosen MIDOCO Mid-office and experience a significant optimisation of their daily workflows.

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Midoffice solutions for ...

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TMCs

Process automation is one of the key challenges our customers face and which the Midoco Software has a solution for. More and more travel management companies ...

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Online Travel Agencies

Midoco Midoffice has the capability to fully automate the entire downstream process of an OTA booking. The modular design of Midoco allows a high degree of customisation ...

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Travel Agencies

Provide your travel consultants in the field with a system that empowers them to deliver an outstanding and customer focussed service. Store and maintain customer data centrally ...

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Tour Operators

Your company is specialised on On-demand travel with dynamic production? Midoco will optimize your downstream processes after booking with a high degree of automation ...

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