Highlights for Travel Management Companies

We take care of the processes, you take care of your customers

10 features that take your travel agency's processes to the next level.
MIDOCO Mid- and Backoffice Software for Travel Management Companies

Unleash the potential of automated order management workflows - travel technology that blows your mind

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Get NDC ready - automated import of booking data from various booking systems like Amadeus, Sabre, Travelport, Cytric, Concur, Atriis, Expedia TAAP, Booking.com and many more

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Automate reconciliation across the organisation from clients sales (BSP, credit card, bank statements), as well as supplier and commission settlement

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Synchronise traveller profiles between booking systems to reduce management effort

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Quality control and mandatory information validation

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Automated shipping of documents (invoices, confirmations, itineraries)

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Manage and enable sales organisations with independent contractors

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Managing payment across borders and hedging currency risks

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Improve workflow efficiency and manage workforce challenges

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Travel and project management implementation Experts

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Create and process virtual credit cards

Optimizing critical steps of your workflows

MIDOCO Mid- and Backoffice streamlines workflow processes in travel companies. A key aspect is the digitization and automation of processes, starting from the initial steps after the booking.

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How does MIDOCO consolidate bookings from GDS, NDC, , Hotel, Rail, car rental into a single order?
MIDOCO imports booking data automatically across sources and merges them within order handling. Check out our Partnerpage, to see who we This lets you process mixed orders combining classic GDS content, NDC offers, and dynamic inventory in one unified workflow, rather than maintaining them in separate systems.

How does MIDOCO's BSP reconciliation support error and discrepancy control?
MIDOCO reconciles BSP payments automatically and processes supplier and intermediary settlement in parallel. Combined with data validation at entry and import, discrepancies between issued documents and settlement data surface earlier, reducing the manual rework typically involved in the reconciliation process.

What impact does MIDOCO's PCI/DSS Level 1 certification have on our own compliance burden?
Credit card processing runs automatically within a PCI/DSS Level 1 certified environment, so card data handling takes place inside MIDOCO's certified processes. Together with ISO 27001 certification, MIDOCO positions itself as a building block within a travel company's own security and evidence obligations — the precise scope boundary is best clarified during onboarding with MIDOCO.

How automated is the hand-off to accounting systems?
MIDOCO prepares booking and financial data and delivers it in the appropriate formats to accounting systems such as Sage, Xero and Sun. This shifts the effort from manual data transfer toward a system-supported data flow between the back office and financial accounting.

How does MIDOCO handle foreign currencies and FX risk between booking and settlement?
MIDOCO supports working in multiple currencies and provides hedging against currency risks. For companies with international purchasing or sales, this allows FX exposure between the booking and settlement points to be accounted for within the order and payment process.

How can virtual credit cards (VCCs) be used for supplier payments in MIDOCO?
MIDOCO generates virtual credit cards directly within the system and folds them into automated payment processing. This means supplier payments via VCCs can run inside the same process and connect to the rest of the payment and settlement logic, rather than operating through a separate VCC tool.

 How does MIDOCO's queue and task management distribute work across multiple teams?
MIDOCO manages cross-team task handling through a queue system with clear assignment, so multiple service units can work the same order volume in parallel. Customers such as Urlaubsguru use this combination of queue assignment and process automation to handle bookings reliably at high volume.

In which formats does MIDOCO deliver data to reporting tools?
MIDOCO prepares data and delivers it in various formats to reporting software. Moreover, Midoco provides an on export format for analytical purposes. This lets existing reporting and BI initiatives be fed with structured midoffice data, without manually exporting and reshaping raw data.

How extensible is MIDOCO's integration architecture beyond the existing partner systems?
MIDOCO exchanges data with more than 70 partner systems and is designed for connectivity through its interface and partner ecosystem. For evaluators, the relevant check is less whether a standard connection exists and more how new or proprietary systems are onboarded into this integration model.