Flexible interfaces to more than 70 frontend and backoffice systems.
Tailor just about any MIDOCO functionality to your company workflows.
Map and automate individual transaction fees
Organisation that optimises your customer service.
Take decisions based on facts.
Manage your customer relationships with the MIDOCO CRM functionality.
Streamline your processes with MIDOCO bookkeeping functionality.
Variety of payment solutions plus PCI/DSS certification for credit cards
Automate all steps from booking to accounting. Receipts, confirmations, invoices are automatically created and sent to clients. Automatically forward data downstream into back office -system.
Amongst others the following processes can be automated with MIDOCO mid-office:
The uniform automation of downstream processes from different booking sources such as GDS and OBEs are a key feature. Interfaces to established but also new systems exist or are easy to create. MIDOCO can adapt to technological developments easily. Companies starting to utilise new formats such as NDC need downstream processing. This is where MIDOCO mid-office comes in to abbreviate your development initiatives. Following an excerpt of system MIDOCO can communicate with:
The complete list of active and planned connections can be found on our interfaces partner page.
As a key element of its communication capabilities MIDOCO provides to an extensive range of webservices for the delivery, processing and collection of data for MIDOCO mid-office. This service is available for application areas like order, CRM, tasks etc. You can manage which data MIDOCO mid-office receives via your application or query data from MIDOCO for further use in your application. A use case could be returning information about the current order status to your customers on your website.
Order management is the heart of MIDOCO. Bookings and reservations from all submitted systems are combined into one order. Decide for yourself how to treat actions, whether you want to handle them automatically or manually and where you want to allocate them in your workflow. MIDOCO gives you the opportunity to design your workflows the way you want them to be deployed.
Among other things, the following functionalities are available to you:
MIDOCO has the most powerful transaction fee manager in the market. Automatically calculate transaction fees for flights, hotels, car, train tickets and all other services.
Amongst other things the MIDOCO transaction fee manager can automate the following aspects of your clients travel guidelines:
Managing tasks can be challenging. MIDOCO comes with a comprehensive overview of upcoming tasks. Automatically generate tasks or create them manually. This will ensure that you can meet your agreed service levels. These are some of the features, that the MIDOCO task management do for you.
The MIS capabilities and lists give you access to nearly every database field in the application. Thanks to ad-hoc analysis you will not lose any time. Categorise your customers and use the MIDOCO campaign management feature to prepare email or letter campaigns with little time effort and control your marketing activities with MIDOCO. Among other things, the following business intelligence functionalities are available in MIDOCO.
With centralised data management, document management and maintenance of the customer history, you always have the most relevant information per customer one place. With the MIDOCO CRM you can surprise your customers with a personal approach, without having to spend a lot of time on it.
MIDOCO provides exports to standard accounting and bookkeeping systems. On top MIDOCO's accounting mode can provide the complete bookkeeping for export to your third-party accounting system. Amongst other the following features are available to you.
MIDOCO offers a variety of payment options. The software is PCI/DSS certified and can securely process credit card information. The functions can also be tailored to individual payment processes. Receive on-the-spot payments with MIDOCO POS functionality or send reminders and charge fees if necessary. MIDOCO payment features include:
Process automation is one of the key challenges our customers face and which the Midoco Software has a solution for. More and more travel management companies ...Learn more →
Midoco Midoffice has the capability to fully automate the entire downstream process of an OTA booking. The modular design of Midoco allows a high degree of customisation ...Learn more →
Renowned Companies trust Midoco.