Easy Avenues – The Right Tech Stack to Scale

Founded by Michelle Roughan, Easy Avenues evolved from a MICE specialist to a leading TMC provider. Focused on high service quality and smart technology adoption, the company achieved strong growth in 2022 and forecasts further acceleration in 2023.

As companies scale, they will need to adapt their tech stack to allow a next-level boost. Even though Easy Avenues delivered exceptional results with the existing tech stack, the team knew that they would have to embrace new advanced tech to allow them to trade competitively on a larger scale.

The industry delivers new solutions in every part of the value chain, and as such, it became clear that Easy Avenues would undergo a greater change process when they chose to work with Atriis as their new OBT. Scaling the use of multiple booking systems will only work when you have a backend solution that can manage these uniformly. The right solution would:

MIDODO’s post-booking automation suite provided:

The choice of the right provider has a strong impact on the implementation. Thus, the positive feelings after a decision may turn into hard feelings, if the implementation does not perform as expected. The Implementation strongly relies on the time and resources the buyer and the provider put into the project. Moreover, missing travel expertise is a key risk for software deployment projects. Software capabilities, industry knowledge, project management and time are equally important for the transition to become successful.

The Implementation of Midoco Midoffice at Easy Avenues went very smoothly. Mainly because the below-named success factors were strongly considered throughout the project. The decision for MIDOCO was made in July 2020. Easy Avenues took the opportunity of low trading volumes during the pandemic to undergo this change. The entire year 2021 was dedicated to building and test the environment in order to ensure a smooth transition. Tight Project management, and weekly meetings ensured that all corners of the Easy Avenues Process environment were taken into account and nothing would be left out. From both sides, there was a clear commitment to communication and preparation. Based on MIDOCOs experience in rolling out software and connecting content partners a short-term notice GDS change to Amadeus was nothing more than flipping a switch. MIDOCO Midoffice performed a frictionless GO-live in January 2022 for the Easy Avenues TMC Business and has enabled the company to win new and bigger customers as an immediate effect. The Implementation of MIDOCO has put Easy Avenues in the position to take its Business to the next level.