easy-avenues
MIDOCO Case Studies

Easy Avenues – The Right Tech Stack to Scale

Since the Go-Live of MIDODO Midoffice, Easy Avenues has onboarded 156 new clients.

Founded:
2009

Employees:
21

Headquarters:
UK

Core Business:
TMCs & MICE

Company Profile

Think bigger, do differently and deliver beyond.

Founded by Michelle Roughan, Easy Avenues evolved from a MICE specialist to a leading TMC provider. Focused on high service quality and smart technology adoption, the company achieved strong growth in 2022 and forecasts further acceleration in 2023.

Key Challenges
Key Challenges

Scaling the use of multiple booking systems.

As the business grew, Easy Avenues needed to:

  • Unify backend operations for new and existing OBT systems.
  • Manage change with high performance and flexibility.
  • Improve data consistency for client invoicing.

Goals included:

  • Flexible partner relationships
  • Company scalability
  • Enhanced client data reliability
Solution
Solution

High-performing software and travel-specific expertise.

MIDODO’s post-booking automation suite provided:

  • Data exchange and documentation
  • Transaction fee management
  • CRM integration
  • Task automation and reporting

With proven travel-industry experience and a dedicated implementation team, MIDODO delivered a system tailored to Easy Avenues’ needs and growth ambitions.

Implementation
Implementation

Commitment to communication and preparation.

  • Decision: July 2020
  • Transition period: 2021 (education, test environment, and process mapping)
  • Go-Live: January 2022
  • Result: Frictionless transition to Amadeus GDS, driven by transparent communication and expert rollout.
Learnings
Learnings

Meet critical success factors.

  • The right tool with the right capabilities
  • Experienced project management
  • Clear communication between teams
  • Adequate prioritization and resourcing

Outcome: A scalable, efficient, and future-proof TMC setup ready for post-pandemic growth.

Client Testimonial
Client Testimonial
MIDOCO Midoffice Quotes
MIDODO Midoffice is an extremely capable software function that enables us to achieve the highest level of post-booking automation for our business and clients.
MIDOCO Midoffice Quotes Mark Woolcock
Mark Woolcock CFO, Easy Avenues
Conclusion

The right priority.

Growth requires investment — this partnership proves that aligning technology, people, and vision pays off.

MIDOCO Mid- and Backoffice

High performance at scale

MIDOCO-Icons-Numbers-Turnover-Accent
13 bn $

processed order value

MIDOCO-Icons-Numbers-Orders-Accent
7 mn

managed flight tickets

MIDOCO-Icons-Numbers-Users-Accent
25 K

daily active users