MIDOCO Case Studies
        
      
    
    
    Easy Avenues – The Right Tech Stack to Scale
Since the Go-Live of MIDODO Midoffice, Easy Avenues has onboarded 156 new clients.
Founded:
2009
            
          Employees:
21
            
          Headquarters:
UK
            
          Core Business:
TMCs & MICE
            
          Company Profile
        
      
    
    
    Think bigger, do differently and deliver beyond.
Founded by Michelle Roughan, Easy Avenues evolved from a MICE specialist to a leading TMC provider. Focused on high service quality and smart technology adoption, the company achieved strong growth in 2022 and forecasts further acceleration in 2023.
Key Challenges
Key Challenges
        
      
    
    
    Scaling the use of multiple booking systems.
As the business grew, Easy Avenues needed to:
- Unify backend operations for new and existing OBT systems.
 - Manage change with high performance and flexibility.
 - Improve data consistency for client invoicing.
 
Goals included:
- Flexible partner relationships
 - Company scalability
 - Enhanced client data reliability
 
Solution
Solution
        
      
    
    
    High-performing software and travel-specific expertise.
MIDODO’s post-booking automation suite provided:
- Data exchange and documentation
 - Transaction fee management
 - CRM integration
 - Task automation and reporting
 
With proven travel-industry experience and a dedicated implementation team, MIDODO delivered a system tailored to Easy Avenues’ needs and growth ambitions.
Implementation
Implementation
        
      
    
    
    Commitment to communication and preparation.
- Decision: July 2020
 - Transition period: 2021 (education, test environment, and process mapping)
 - Go-Live: January 2022
 - Result: Frictionless transition to Amadeus GDS, driven by transparent communication and expert rollout.
 
Learnings
Learnings
        
      
    
    
    Meet critical success factors.
- The right tool with the right capabilities
 - Experienced project management
 - Clear communication between teams
 - Adequate prioritization and resourcing
 
Outcome: A scalable, efficient, and future-proof TMC setup ready for post-pandemic growth.
Client Testimonial
Client Testimonial
        
      
    
    
    MIDODO Midoffice is an extremely capable software function that enables us to achieve the highest level of post-booking automation for our business and clients.
      Conclusion
        
      
    
    
    The right priority.
Growth requires investment — this partnership proves that aligning technology, people, and vision pays off.
MIDOCO Mid- and Backoffice
        
      
    
    
    High performance at scale
      13 bn $
    
    processed order value
      7 mn
    
    managed flight tickets
      25 K