Efficient & GDPR-compliant

Document management for the travel industry

Automate document processes. Ensure compliance. Increase efficiency.

Working efficiently means more time for your customers

Travel companies manage a large number of documents every day

Manual document processes are time-consuming, prone to errors and make it difficult to comply with regulatory requirements such as the GDPR. Unstructured and scattered storage systems lead to a lack of transparency, risks regarding retention periods and potentially unauthorised alterations or deletions. The result: increasing administrative burden, inefficient workflows and compliance risks. Structured, secure and automated document management provides a solution – ensuring clear processes, maximum transparency and lasting relief for your teams.

Automatic deadline management

Definition of retention periods per document type | Flexible time specifications (months or years) | Automatic calculation based on relevant data | Automatic deletion after deadline expiry | Plausibility checks to avoid errors

Compliance security

Protection against unauthorized changes or deletions | Support of legal requirements | Audit-proof archiving | Complete traceability

Flexible document structure

Customization and extension of document types | Individual storage logics | Uniform classification | Multilingual use

User and rights management

Control of modification rights | Defined exceptions for special cases | Control of deletion rights | Role-based authorizations

Integration & scalability

Integration into existing system landscapes | Support for automated processes and APIs | Central configuration via master data | Designed for large document volumes

Midoco has not only fully automated our workflows, but also enormously increased our productivity. We are now able to respond more precisely to customer needs and benefit from technological developments. The process automation and optimization with Midoco was a huge gain. A decision that sustainably promotes our growth.

Fred Buchberger Managing Director, MfG.Travel

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What is document management for the travel industry? Document management for the travel industry describes the digital capture, management, storage and archiving of documents such as bookings, invoices and customer data. The aim is to automate processes, ensure compliance and optimize access to information.

Why is document management important in the travel industry? The travel industry works with large volumes of sensitive data and is subject to strict legal requirements such as the GDPR. Structured document management reduces risks, automates retention periods and ensures transparency and efficiency.

What are the benefits of digital document management? Modern document management for the travel industry offers: Automated storage and deletion of documents
Greater data security and protection against unauthorized changes, reduction of manual processes and errors, faster access to relevant information, improved compliance and auditability

How does automatic document archiving work? Documents are categorized and assigned rules that define how long they are stored. Once the retention period has expired, they are automatically deleted. This eliminates the need for manual administration and prevents errors.

Can document management be adapted to individual processes? Yes, document management systems can be configured flexibly. Companies can define their own document types, set individual retention periods and control user authorizations in a targeted manner.