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Technology for Travel Management Companies

Automate Post-Booking Workflows

With our cutting-edge Mid- and Backoffice Software.

Integrated Multi-Content

NDC Ready?

Process bookings from your preferred services seamlessly and consistently.

Process Automation

Automated Invoicing

Create and ship customised travel documents for automated delivery.

Process Optimisation

Reconciliation

Automate BSP and ARC reconciliation and supplier and commission settlements.

Data Management

Quality Control

Improve workflow efficiency by validating mandatory information when importing or entering information.

Accounting

Hand-off to Accounting Software

Touchless preparation of accounting data for smooth financial workflows.

Foreign Currency Handling

Operating with multiple Currencies

Pay and receive in multiple currencies including hedging related risks.

PCI/DSS

Credit Card Processing

PCI Level 1 compliant automated processing of regular and virtual credit cards.

Payment

Virtual Credit Cards

Create credit card numbers directly in Midoco Mid- and Backoffice.

Reporting

Data Exports for Reporting

Export data in required formats to external reporting solutions.

Implementation

Guided Implementation

A Team of highly experienced travel and project management experts will support your migration to Midoco Mid- and Backoffice.

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midoco-quote
Implementing Midoco Mid- and Backoffice allows us to modernise our systems, automate complex processes, and improve the way we manage our data, not only simplifying ARC and BSP reconciling, but streamlining our accounting requirements for SAP.
Peter Lacy
Peter Lacy CFO, Goway
Midoco Mid- and Backoffice

The Midoco eco-system for smooth Mid- and Backoffice operations

MIDOCO case studies

Our Clients. Their Success Stories.

Founded:
2009
Employees:
21
Headquarters:
UK
Core Business:
TMCs & MICE
Key Challenges

Easy Avenues needed to unify multiple booking systems while adopting the new OBT Atriis and sought a travel-tech partner capable of delivering a high-performance backend.

Solution

With MIDODO Midoffice, post-booking processes were automated, enabling efficient data handling and scalable operations through close collaboration with MIDODO’s team.

Implementation

Started in 2020 and live by January 2022, the migration was smooth and well-coordinated thanks to strong project management and clear communication throughout.

Learnings

Expertise, teamwork, and a focus on priorities drove success — MIDODO Midoffice enabled automation, measurable efficiency, and sustainable long-term growth.

Explore Case Study
midoco-quote
MIDOCO Midoffice is an extremely capable software function that will enable us not only to achieve the highest level of post-booking process automation available for both our business and our many clients currently, but also to evolve further as new technology becomes available moving forward.
MIDOCO Midoffice Quotes Mark Woolcock
Mark Woolcock CFO, Easy Avenues
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FAQs – Travel Mid- and Backoffice Software

What is mid- and backoffice software in the travel industry?
Mid- and backoffice software in the travel industry is a solution that automates and manages all processes after a booking is made, including accounting, invoicing, reporting, and customer service operations.

Why do travel agencies need a travel ERP solution?
A travel ERP solution connects all business processes on one central platform, improving efficiency, data accuracy, and decision-making while reducing manual work and operational complexity.

What are the benefits of mid- and backoffice software for tour operators and OTAs?
Key benefits include automated workflows, improved task management, better financial control, seamless system integrations, and enhanced customer service.

How does mid- and backoffice software improve post-booking processes?
It standardises and automates workflows such as order processing, invoicing, and fee management, reducing errors and saving time.

Can mid- and backoffice software integrate with booking systems?
Yes, solutions like Midoco offer over 80 integrations with booking systems and third-party applications, enabling seamless data exchange and process automation.

How does travel ERP software support accounting and reporting?
It automates invoicing, tracks expenses, and provides accurate financial reporting, ensuring transparency and simplifying financial management.

What role does data warehousing play in travel ERP systems?
Data warehousing allows companies to store and analyse large volumes of data, helping them make data-driven decisions and identify growth opportunities.

How does mid- and backoffice software improve customer service?
By streamlining task management and automating workflows, it ensures faster response times, fewer errors, and more efficient handling of customer requests.

Is mid- and backoffice software GDPR compliant?
Modern travel ERP solutions support GDPR compliance through secure, centralised data management and controlled access to sensitive information.

Who should use travel mid- and backoffice software?
Travel agencies, tour operators, and online travel agencies (OTAs) that want to scale operations, improve efficiency, and deliver better customer experiences.

 

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