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Booking Sources & Data

GDS Remarks — Basics & remark types

Notation conventions and the core remark types Midoco reads from GDS bookings.

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Booking Sources & Data

GDS Remarks — Basics & remark types

Notation conventions and the core remark types Midoco reads from GDS bookings.

Notation Conventions

  1. Optional text – {optional text}
  2. Any sequence of characters (it can have length zero) – [.*]
  3. Any character - [.]
  4. Any sequence of characters with length greater or equal than 1 - [.+]
  5. Any digit – [d]
  6. At least one digit - [d+]
  7. GDS key – RM* or DI.FT- or M7 (bold and italic )
  8. GDS Remark key used in Midoco – CUSTOMER_ID: (bold and underlined)

Sabre Remark Agent Input

IUR-M7 (Itinerary Remark)

We discuourage you to use this remark in Sabre for Remarks that intend to trigger processes in Midoco. Reason: Itinerary Remarks (5¥) will appear on itinerary documents printed in Sabre and thus this information is shown on the itinerary to your travellers.

IUR-M8 (Invoice Remark)

We strongly recommend to make use of this remark only in context with Midoco Midoffice.

IUR-M9 (Interface Remark)


Customer Related Remarks

Agent Remark

The agent code will be used to look up a user in Midoco Midoffice, that will be assigned to order and sell items.
In Midoco the remark value needs to be set up in User Management for the source system in this place:

AMADEUS

RM*EXPEDIENT:1234

Travelport

The segments A14 and A15 are respected.

A14FT-EXPEDIENT:1234

SABRE

The segments M7, M8 and M9 are respected.

M7[dd]EXPEDIENT-1234

Task Remark

From Release 18.0 (21. FEB 2024) this remark got extended by a task due date and can now be used by any Midoco client without the need of an additional ruleset (which was required up until that release).

As a default, the task which is created in Midoco using this remark will be of the task type 'Other' (DE: Wiedervorlage).

However, if you desire to specify a (exactly one) task type to go with the remark created tasks, please set up the task type in Task Management and ask our Helpdesk (please create ticket) to set this task type in a backgound setting for you. 

This will result in any of the remark created tasks to be linked to this specific task type (regardless of GDS).

AMADEUS

Example: RM*TASK:23NOV24/CALL CUSTOMER

Travelport

The segments A14 and A15 are respected.

Example: DI.FT-TASK:23NOV24/CALL CUSTOMER

SABRE

The segments M7, M8 and M9 are respected.

Example: 5.TASK-23NOV24-CALL CUSTOMER

Resulting in the output in the IUR message:

User ID Remarks

If this remark is present then the creation user will be set for the following item types with the user from the remark:

AMADEUS

Travelport

Remark Entry in Travelport:

e.g.

A02MMEMBE/FREDMR                    092860496355926807750102         ADT   01  Y
 NR:USER-ID:100
A12LUNT USER-ID:100
A14USER-ID:100
A1500USER-ID:100
A190001234567890123456789012345678901234567890
 R1:USER-ID:100

SABRE

e.g. M901USER_ID-100

General Note: these remarks will be added to the order

Text Remarks

Using TEXT remarks you can add predefined texts by ID as remarks to the whole order or specific sell items.

The IDs (e.g. 01) must be defined in Midoco Order Master Data → Tab DE “Bemerkungen”/EN “Remarks”. An ID, that is not found in the Master Data, will be ignored silently.

The Remarks defined in Midoco Order Master Data could be unit assigned to define a unit specific remark otherwise the remark is as global defined.
When matching the remarks by ID, a hierarchical lookup is made.

In general the syntax is: TEXT:d+{,d+{,d+}}{/Sd+}

Examples

AMADEUS

Travelport

SABRE

Considered Elements

RM

A14, A15

M7, M8, M9

Order Remark

RM*TEXT:01

A14[.*]TEXT:01

M7[dd]TEXT-01

Multiple Order Remarks

RM*TEXT:01,02,03

A14[.*]TEXT:01,02,03

M7[dd]TEXT-01,02,03

Item/Segment Remark

RM*TEXT:01/S1

A14[.*]TEXT:01/S1

M7[dd]TEXT-01/S1

Multiple Item/Segment Remarks

RM*TEXT:01,02,03/S1

A14[.*]TEXT:01,02,03/S1

M7[dd]TEXT-01,02,03/S1

Supplier Remark

There are three remarks used to set the supplier id of flight, car or hotel items respectively.

Remark DescriptionNotes
SUPPLIERset the flight supplier

segment related: changed to also work for specific segments only

SUPPLIER_CARset the car suppliersegment related: changes the car supplier for a specific segment
SUPPLIER_HOTELset the hotel suppliersegment related: changes the accommodation supplier for a specific segment

Special Treatment for IATA EIGEN

If supplier_id is set to IATA EIGEN the Payment Type of the generated Order will be “Cash”

If supplier_id is set to IATA EIGEN:CC the generated Order is set to Payment Type CC with the Creditcard of the Ticket. If the Customer has CC-Information stored in CRM the first Creditcard will be taken.

If supplier_id is set to e.g. IATA EIGEN:CCXXXXXXXX the generated Order is set to Payment Type CC and the Creditcard which has the XXXXXXXX in the Field “Verwendung” in CRM will be taken.

AMADEUS

Travelport

SABRE

Creating a Generic Item by Remark

This remark creates a generic item in Midoco. 

Please make sure to always provide the VATSP information in the Remark - even if the Sales VAT is 0. It is important both for the Sales side as well as for the Purchase Accrual creation.

Additionally, please do not apply a segment relation to this remark as it is supposed to create a completely new item from scratch without any relation to any segments in the PNR. So please do not append any /Sx or /Px or /Tx at all when creating the remark in GDS.

AMADEUS - GERMAN Version (used in combination with specific backoffice suppliers)

AMADEUS - International Version

Travelport

SABRE

Sabre Remarks can only contain up to 64 chars. When working with the below remark trying to transmit all the possible elements, you might find that Sabre does not allow that. So concatenating all the possible elements will most likely fail in Sabre due to the restrictions.

In this case we recommend working with templates for such items in Midoco (manually creating them) or restricting the information to a number of chars that Sabre is able to work with and than editing the item in Midoco providing the missing information. Maybe adding a Remark that creates a task in Midoco helps detecting the orders which contain items that need editing.

The Remark Elements are:

ElementPurpose
SupplierIDset the Midoco supplier ID for the item
TDTravel Dates
CFConfirmation Number/Booking ID of the supplier → the one the supplier will use in their purchase invoice
PPThe Purchase Price of the item in the suppliers currency. (The suppliers currency is determined by the currency code set with the suppliers account payable in Chart of Accounts in Midoco.
DESCThe item description
SPThe Sales Price of the item in the units base currency. (if you are trading to an FX customer, Midoco is converting that value int
VATSP

The Sales Price portion and the VAT Ratio for which to apply this VAT rate
(separator *)

The Sales Price portion and the second VAT Ratio which applies to the Sales Price

SETTLEMENT_TYPE / SETTLEMENTTYPE / STC

The Settlement-type credit of the item

SETTLEMENT_TYPE_DEBT / SETTLEMENTTYPEDEBT / STD

The Settlement-type-debit of the item

PT

The Product Type of the item

Free Text Remarks

With the FTEXT remark you can add a remark with the given free text to the whole order or a specific item.

In general the syntax is: FTEXT:d+{,d+{,d+}}{/Sd+}

Examples

AMADEUS

Travelport

SABRE

Considered Elements

RM

A14, A15

M7, M8, M9

Order Remark

RM*FTEXT:free text

A14FT-FTEXT:free text

M7[dd]FTEXT-free text

Item/Segment Remark

RM*FTEXT:free text1;S1

A14FT-FTEXT:free text/S1

M7[dd]FTEXT-free text/S1

Settlement Type

Define the Settlement Type of an item in Midoco Midoffice - requires segment assignment of the remark.

The used settlement type value in the remark needs to be defined in Order Master Data → Settlement Types first and an according Settlement Account needs to be created for the supplier of this item to make use of that remark successfully.

AMADEUS

RM*SETTLEMENT_TYPE:settlement type;S[d+]

Travelport

The segments A14 and A15 are respected.

A14FT-SETTLEMENT-TYPE:settlement type/S[d+]

SABRE

The segments M7, M8 and M9 are respected.

M7[dd]SETTLEMENT*TYPE-settlement type/S[d+]

Settlement Type Debit

Define the Settlement Type Debit of an item in Midoco Midoffice - requires segment assignment of the remark.

The used settlement type debit value in the remark needs to be defined in Order Master Data → Settlement Types first and an according Settlement Account needs to be created for the supplier of this item to make use of that remark successfully.

AMADEUS

RM*SETTLEMENT_TYPE_DEBT:settlement type;S[d+]

Travelport

The segments A14 and A15 are respected.

A14FT-SETTLEMENT-TYPE-DEBT:settlement type/S[d+]

SABRE

The segments M7, M8 and M9 are respected.

M7[dd]SETTLEMENT*TYPE*DEBT-settlement type/S[d+]

Product Type

Using this remark you are able to set the Product Type for an item in Midoco Midoffice.

Please make sure you always work with segment assignment to successfully use this remark.

AMADEUS:
RM*PRODUCT_TYPE:<product-type>;S[d+]

Travelport:
A14FT-PRODUCT-TYPE:<product type>/S[d+]
A15FT-PRODUCT-TYPE:<product type>/S[d+]


SABRE:
M7[dd]PRODUCT*TYPE-<product type>/S[d+]
M8[dd]PRODUCT*TYPE-<product type>/S[d+]
M9[dd]PRODUCT*TYPE-<product type>/S[d+]

2 Letter Country Code

Set the County Code for passive Hotel bookings. When creating passive Hotels this additional remark offers the possibility to parse the 2-letter-Country Code of the location.

Segment assignment required.

AMADEUS

Travelport

SABRE

Commission Percent

Make Midoco calculate the 'expected' (calculated) commission value for an item by transmitting the commission percentage (eg. 5). Midoco will take that percentage value and calculate the expected commission value based on the item´s purchase price.

IMPORTANT: for HHL HK segments the COM-[value] information within the segment is interpreted, the below shown remark is intended to be used for GK content where there is no flat commission agreement with the supplier but where commission(percentage) is granted on an item per item decision.

AMADEUS

Travelport

SABRE