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Midoffice Solutions

Midoco Midoffice - Process automation for travel distribution

Midoffice tailored to your Needs

Depending on the business many organisations in the travel industry have different processes. Automating workflows to increase efficiency is a great challenge for travel organisations, but not for the Midoco software. The Midoco software has a modular structure that can be tailored exactly to your individual process landscape. Both interface connectivity and modules in the Midoco design to have the flexibility to allow solutions for special requirements. Many processes, one system. As one stop shop for workflow automation, that can cope with nearly an requirement in leisure travel agencies, in business travel, in e-commerce (OTA), in tour operators, and / or in mobile travel distribution. SaaS (Software as a service) and IaaS (Infrastructure as a Service) has been our core competence for over 14 years!

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TRAVEL MANAGEMENT COMPANIES (TMCs)

The complete processing after ticketing including credit card handling and hand over to the financial accounting without manual intervention.
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ONLINE TRAVEL AGENCIES (OTAs)

Increasing your workflow efficiency with Midoco will give you a clear competitive advantage and save ressources that you can invest in your growth.

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TRAVEL AGENCIES

Manage your complete organisation effectively. Provide your agents with a powerful system. This will give you more time for travel consulting and foremost sales.

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TOUR OPERATORS

Order management, creation of travel documents, correct booking of all travel-relevant transactions, agency billing or the loading of supplier billing.

Travel Management Companies (TMCs)

Process automation is probably the strongest lever to grow your profit. More and more travel managment companies rely on Midoco's GDS-independent solution. Extend your capabilities through connecting to airlines direct or other providers in addition to the common indirect channels.

Wherever a ticket is booked, it does not make a difference for the downstream process in Midoco. Midoco is PCI-DSS certified and can handle all major credit and travel cards. The extremely efficient transaction fee management maps your customer agreements in detail and runs fully automatically. This gives you complete control over all receipts, airline tickets and service provider bookings.

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Online Travel Agencies (OTAs)

Your core competence is selling travel services online. Ours is to make sure that you can focus on your core competence and grow with it. We automate your process landscape in the background. Secure process automation is a must have for online bookings. Have Sundays bookings be processed automatically with no time gap. Midoco is an expert tool to provide downstream processing after booking in e-commerce. Workflows can be set up to your individual needs, so you can cut down over even erase manual intervention after the booking.

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Travel Agencies

Provide your local employees with a system that enables them to deliver an outstanding service. All customer data at a glance. Midoco's architecture puts you in control of everything. Control billing and campaigns centrally for all locations or for selected locations. The individual room for manoeuvre of the employees on site can be scaled according to your wishes. Connect multiple sales channels with Midoco Multi Channel and serve your customers all around.

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Tour operators

Your core competence is on demand travel with dynamic production? Midoco manages all post booking downstream processes with a high degree of automation. Process your travel bookings all the way to the export of the accounting records for your book keeping. Choose between single margin, group or total margin booking. Midoco acts like a classic organizer system in the administrative area.

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Save time and reduce costs!

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