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Solutions for Travel Management Companies (TMCs)

Control saves time - Automation decreases costs

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Midoffice for Travel Management Companies

Process automation is one of the key challenges our customers face and which the Midoco Software has a solution for. More and more travel management companies rely on Midoco's GDS-independent solution. All essential process steps are triggered by remarks in the respective bookings. Midoco is PCI-DSS certified and can handle all major credit and travel cards. The extremely efficient transaction fee management maps your customer agreements in detail and runs fully automatically. You have full control of all receipts, airline tickets and service provider bookings.

Key features of Midoco for Travel Managment Companies:

PROCESS AUTOMATION

Start deploying automation solutions to streamline any manual procedure and invest your valuable time in growth.

TRANSACTION FEE MANAGEMENT

Don't bother allocating transaction fees in complex aggreement environments.

PAYMENT

Automate your payment options and procedures with Midoco Midoffice.

INTERFACES

Comprehensive web-service functionalities enable easy integration into existing IT landscapes.

BUSINESS INTELLIGENCE

Empower your business analytics with centralised data storage.

TASK MANAGEMENT

Organize your tasks with the Midoco Task Management and score with attentive service.

Process Automation

As we see it, the best automation is when processes run invisibly. An efficient remark interpretation allows you to map nearly any business transaction directly from the reservation systems. Continue the invisible perfecction by automating the downstream processes that follow a booking. Do not burden yourself with manual tasks that cause unnecessary costs. Increase your degree of automation up to 100 % with Midoco Midoffice.

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Transaction Fee Management

Map any imaginable transaction fee model of your clients and assign them individually. Win new clients through agreements that only you can deploy. The Midoco transaction fee manager can handle anything. Automatically calculate service charges for flights, hotels, car rental, train tickets and all other services collected in Midoco.

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Payment

Process almost any established business card such as Airplus, American Express, Visa, Mastercard, Diners, HSBC and Degussa. Due to extensive compulsory field monitoring in Midoco, you will never fail to reproduce additional data agreed with your customers on invoices. If necessary, create all due invoices in automatic batch runs, including referencing credit card transactions. The Midoco Midoffice software ist PCI DSS certifed. This allows you to save your customers credit card information which means, that you do not need to work with a stand alon payment solution and lets you be in charge of the entire buyers journey.

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Interfaces

The interface to Farelogix has already been established to automatically incorporate Direct Connect bookings from the LH Group into order processing and to guarantee the usual procedure in analogy to a GDS booking even for these connections. Thus, no process breaks arise in the calculation of transaction fees, payment processes including the transfer of additional data and the transfer to the existing accounting systems.

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Business Intelligence

The Midoco system allows you to access to almost every database field in the application. Profit from Ad-hoc reporting saving valuable time. Categorize your customers and quickly create e-mail or letter campaigns with Midoco campaign management and control your marketing activities with Midoco Midoffice.

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Task Management

For business travelers, time is money. They approach you, because they hope for a better organisation. Score at this point with optimal task management. The Midoco task manager organises your work processes perfectly. Schedule tasks, let yourself be reminded, put documents in the resubmission, assign tasks when you are not available or on vacation, and many features more will help you stick out. Deliver the best service to your business travel customers by organising every step in the business relationship.

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More solutions for ...

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Online Travel Agencies

Midoco Midoffice has the capability to fully automate the entire downstream process of an OTA booking. The modular design of Midoco allows a high degree of customisation ...

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Midoco-Images-Solutions-TRAVEL

Travel Agencies

Provide your travel consultants in the field with a system that empowers them to deliver an outstanding and customer focussed service. Store and maintain customer data centrally ...

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Tour Operators

Your company is specialised on On-demand travel with dynamic production? Midoco will optimize your downstream processes after booking with a high degree of automation ...

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Proven Performance

These companies trust the Midoco software and service.

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Save time and reduce costs!

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