Mid-office / Travel ERP Software for Tour Operators

MIDOCO, the no. 1 mid-office Solution for Tour Operators

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Mid-office Software for Tour Operators that improves efficiency

Your company is specialised on On-demand travel with dynamic production? One of the key advantages of dynamic packaging is that instead of paying for the components of a tour package in advance the components are purchased at the time of the inquiry. Moreover, dynamic packaging greatly shortens planning and lead times and delivers the best prices to the customer. Amongst a set of requirements a travel ERP software for dynamic packaging needs to be able to

  • ... automatically create and send travel documents and receipts,
  • ... carry out payment processing,
  • ... perform agency and service provider billing,
  • ... conduct margin calculation,
  • ... prepare feeds for accounting,  chosing, e.g., between single margin, group or total margin booking.
  • ... and of course keep operating costs low.

MIDOCO will optimise your downstream processes in the context of a dynamic tour operator with a high degree of automation.

Key features of MIDOCO Mid-office for Tour Operators:


Skip manual steps throughout the customer journey


Create and send your customers' travel documents with MIDOCO - partially or completely automatically, just as you like.


Regardless of whether outfitter or the agency collects the travel price - create and book the invoice automatically.


Apply supplier specific billing processes


MIDOCO can be easily integrated into almost any IT landscape due to its extensive web service functionality.


MIDOCO maintains interfaces to the common GDS / CRS and booking systems.

Process Automation

The scope of MIDOCO covers anything from issuing invoices, payment automation (e.g., credit card, PayPal, etc.), credit check (e.g., credit reform), dunning, to custom processes to optimally support workflows. Inform your partners at the destination about wishes of your customers. Get the daily updated cancellation costs at the touch of a button. Control and record your margin with MIDOCOin just a few clicks.

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Travel Documents

Determine when and under what conditions (for example, payment settlement) the travel documents are produced. Choose between sending the travel documents by email or printing the documents - individually per travel order and customer.

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Agency Debiting

With MIDOCO, you automatically generate the agency invoice and record it into your accounting system. The debiting frequency can be tailored to your needs. Depending on the agency, you can set individual commission rates. Would you like to push a specific product with your agencies? A no brainer for MIDOCO. Drilling down commission rates to product level is a key feature.

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Supplier Differentiation

Control and record the different types of billing, be it individual billing documents, collective billing or electronic billing files. MIDOCO Mid-office allows you to test the billed values with the expected / agreed values. Automatically create overviews for the supplier and billing cycle, showing a difference between the expected and billed value.

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Push data into MIDOCO through web services and provide your clients and agents with relevant information. Extract information on travel requests from MIDOCOto display them in customer profiles on their website and more.

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Connectivity to booking systems is one of the key features of MIDOCO. THE Software has access to about 70 systems. Do run your own CRS or use a third-party booking tool? Either we have the system connected or we will connec to the system of your choice. MIDOCO not only connects booking sources. Our software can communicate with many systems along the value chain. Did you e.g encounter problems with a flight booking and would you like to offer your customer the possibility of compensation? Our fairplane interface enables your agents to offer this service. Interfaces to accounting systems such as DATEV, SAGE, NAVISION, JETFIBU, DCW are available of course.

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More Solutions for ...


Travel Management Companies

Process automation is one of the key challenges our customers face and which the Midoco Software has a solution for. More and more travel management companies ...

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Online Travel Agencies

MIDOCO Midoffice has the capability to fully automate the entire downstream process of an OTA booking. The modular design of MIDOCO allows a high degree of customisation ...

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Travel Agencies

Provide your travel consultants in the field with a system that empowers them to deliver an outstanding and customer focussed service. Store and maintain customer data centrally ...

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Proven Performance

These companies trust the MIDOCO software and service.


Save time and reduce costs!

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