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Tour Operators

Midoco, the no. 1 Midoffice Solution for Tour Operators

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Midoffice for Tour Operators

Your company is specialised on On-demand travel with dynamic production? Midoco will optimize your downstream processes after booking with a high degree of automation. Process your travel bookings up to the export of the accounting records for your book keeping. Choose between single margin, group or total margin booking.

Key features of Midoco for Tour Operators:

PROCESS AUTOMATION

Skip manual steps throughout the customer journey

ORDER PROCESSING - TRAVEL DOCUMENTS

Create and send your customers' travel documents with Midoco - partially or completely automatically, just as you like.

BOOKKEEPING - AGENCY DEBITING

Regardless of whether outfitter or the agency collects the travel price - create and book the invoice automatically.

BOOKKEEPING - SUPPLIER DIFFERENTIATION

Apply supplier specific billing processes

INTERFACES - WEBSERVICES

Midoco can be easily integrated into almost any IT landscape due to its extensive web service functionality.

INTERFACES - BOOKING SOURCES

Midoco maintains interfaces to the common GDS / CRS and booking systems.

Process Automation

The scope of Midoco covers anything from issuing invoices, payment automation (e.g., credit card, PayPal, etc.), credit check (e.g., credit reform), dunning, to custom processes to optimally support workflows. Inform your partners at the destination about wishes of your customers. Get the daily updated cancellation costs at the touch of a button. Control and record your margin with Midoco in just a few clicks.

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Travel Documents

Determine when and under what conditions (for example, payment settlement) the travel documents are produced. Choose between sending the travel documents by e-mail or printing the documents - individually per travel order and customer.

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Agency Debiting

With Midoco, you automatically generate the agency invoice and record it into your accounting system. The debiting frequency can be tailored to your needs. Depending on the agency, you can set individual commission rates. Would you like to push a specific product with your agencies? A no brainer for Midoco. Drilling down commission rates to product level is a key feature.

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Supplier Differentiation

Control and record the different types of billing, be it individual billing documents, collective billing or electronic billing files. Midoco Midoffice allows you to test the billed values with the expected / agreed values. Automatically create overviews for the supplier and billing cycle, showing a difference between the expected and billed value.

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Webservices

Push data into Midoco through web services and provide your clients and agents with relevant information. Extract information on travel requests from Midoco to display them in customer profiles on their website and more.

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Interfaces

Connectivity to booking systems is one of the key features of Midoco. Midoco has access to about 70 systems. Do run your own CRS or use a third party booking tool? Either we have the system connected or we will connec to the system of your choice. Midoco not only connects booking sources. Our software can communicate with many systems along the value chain. Did you e.g encounter problems with a flight booking and would you like to offer your customer the possibility of compensation? Our fairplane interface enables your agents to offer this service. Interfaces to accounting systems such as DATEV, SAGE, NAVISION, JETFIBU, DCW are available of course.

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More Solutions for ...

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Travel Management Companies

Process automation is one of the key challenges our customers face and which the Midoco Software has a solution for. More and more travel management companies ...

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Online Travel Agencies

Midoco Midoffice has the capability to fully automate the entire downstream process of an OTA booking. The modular design of Midoco allows a high degree of customisation ...

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Travel Agencies

Provide your travel consultants in the field with a system that empowers them to deliver an outstanding and customer focussed service. Store and maintain customer data centrally ...

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Proven Performance

These companies trust the MIDOCO software and service.

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