Travel Management Companies (TMCs)

Full process control saves time
High level of automation reduces costs

MIDOCO for Travel Management Companies

Process automation in the business travel sector is the strongest growth factor at Midoco. Travel management companies are increasingly opting for the GDS-independent solution from Midoco. All key process steps are triggered by remarks in the respective bookings. Midoco is PCI-DSS certified and can deal with all major credit and travel centre cards. The extremely efficient service fee management reproduces your customer agreements in detail and runs fully automatically. Full control over all documents, airline tickets and service provider bookings.

Here are the key features of Midoco for travel management companies:

Process automation

Automate your business travel process with Midoco. Thanks to an effective remark interpretation composed of GDS AMADEUS, Travelport or SABRE, you can map nearly all business transactions directly from the reservation systems. Do not burden yourself with manual tasks that create unnecessary costs. Due to the high degree of automation with Midoco, the “no-touch rate” on bookings for your corporate customers is almost 100%.

Airline Direct Connect

Midoco is your partner when it comes to Airline Direct Connect for business Travel. The interface to Farelogix is already established to automatically adopt Direct Connect bookings with the LH Group fully automated into the order management process and to ensure the usual procedure as with a GDS booking even with these links. In this way there are no process interruptions when calculating service fees, payment processes incl. forwarding supplementary data and transferring it to the existing accounting systems.

Service Fee Management

Todays earnings in business travel are mainly driven by transaction fees. In the Midoco Fee Manager you can map every conceivable service fee model relating to your customers and allocate these individually. Acquire new customers through agreements that only you can automatically reproduce, the possibilities are almost unlimited. Automatically calculate service fees for flights, hotels, cars, train tickets and all other services that are recorded in Midoco.

Business Intelligence

Check your company’s sales progress at any time. The Midoco analyses and lists give you access to nearly every database field in the application. Thanks to ad-hoc analyses you will not lose any time. Categorise your customers and use the Midoco campaign management feature to prepare email or letter campaigns in no time at all and check your marketing activities with Midoco.

Payment processes

Automate your payment processes using Midoco. Process nearly all established business cards such as  Airplus, American Express, HSBC and Degussa. Due to a comprehensive mandatory field monitoring function in Midoco, never again will you forget to show additional data agreed with your customers on invoices. If required, use automatic collective runs to prepare all due invoices incl. the referencing credit card transactions.

Interfaces

Due to the comprehensive web service functionality, Midoco can easily be integrated with existing IT structures. Naturally there are interfaces to the most common CRS/GDS systems. Interfaces to accounting systems such as DATEV, SAGE, RBS/IBIZA-SAP, JETFIBU, DCW and others are a matter of course.

Due to Midoco we were very quickly able to improve our processes in all areas and simplify or even fully automate manual procedures. Thanks to the expertise of the friendly employees, the constant development and good information policy of Midoco, we also feel we are very well set up for the future.

Melanie Litzenberger

Midoco basic architecture:

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