Partner Interview with Scott Millar
The Travel Rockstars Podcast
Turning Lost Credits into Real Value — with Scott Millar, Magnetech
What happens to an airline ticket when a meeting gets cancelled? For most corporate travel programmes, the answer is: not enough. In this episode, Magnus Kunhardt sits down with Scott Millar, Director of Sales and Strategic Partnerships at Magnetech, to talk about one of the travel industry's quiet but costly problems — unused tickets and the open credits left on the table.
Scott shares how Magnetech's OnTrack Plus connects directly to the GDS to track and manage ticket credits throughout their full lifecycle, and how a near decade-long integration with Umbrella Profiles means travel consultants always have the complete picture — right where they need it, right when they need it.
They also get into the bigger forces reshaping the industry: data fragmentation, the shift to real-time corporate reporting, duty of care, and the question every travel tech company is asking right now — how do you adopt AI without losing what makes great travel management human?
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